About The Position

The Sales Associate works in Lowe’s Inside Lawn & Garden department and provides friendly, professional customer service. The associate welcomes customers, helps them find and select products and services for home improvement projects, answers questions, and supports customers throughout shopping or checkout. The role also includes replenishing and organizing merchandise, accurately processing orders and deliveries, and occasionally loading merchandise. Associates may cross-train in other store areas and perform additional duties as assigned. Work may involve both indoor and outdoor conditions and occasional travel to meetings, training, or neighboring stores.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or help from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • A trade-related certification, such as in hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise and select products for their needs.
  • Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-train in other areas of the store to support customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
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