Full Time - Sales Associate - Inside Lawn & Garden - Closing

Lowe's Home Centers•Front Royal, VA

11d

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and may occasionally load merchandise. You spend much of your time listening to customers, responding to questions, and organizing merchandise. Department assignments depend on hiring needs and skillsets and may include Inside Garden and other store departments. Daily tasks may vary by department and can include preparing merchandise to meet customer needs, such as mixing paint, cutting pipe, wood, drywall, or blinds. This role may involve occasional travel to meetings, training, or neighboring stores, though regular travel is not required. Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, noise, and moving or shaking objects and equipment. Associates must follow safe lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate and with proper training.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe’s Associate Discount and a broad discount platform.
Track to the Trades program and other learning and development opportunities.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Eligible associates may receive annual bonuses, deferred compensation plan enrollment, and grant awards.