Inside Sales Rep

Rite-Hite • Seattle, WA

3d

About The Position

At Arbon Equipment, a Rite-Hite Company, the Inside Sales Rep generates and qualifies leads and supports quote development for territory sellers. The role advances sales on behalf of Territory Representatives to improve responsiveness and efficiently serve smaller, transactional customers. It reports to the Inside Sales Manager, is part of the Inside Sales organization led by the Director Inside Sales, and works closely with Territory Representatives and Field Support to provide a seamless customer experience.

The position supports and promotes workplace safety, follows company and OSHA safety procedures, uses required PPE, and promptly reports hazards, near misses, and incidents. It is based at a location to be determined, in an office environment, with minimal travel required; occasional travel may be needed. The role requires frequent computer-based work and regular communication, standing, and walking, with occasional lifting and other physical activities.

Arbon Equipment offers medical, dental, and vision coverage; life and disability insurance; a well-being program; 401(k) with company match and profit sharing; paid holidays; vacation time; and personal/sick days.

Requirements

• 1–2+ years of inside sales, customer service, or call center sales experience.
• Strong phone and digital communication skills.
• Proficiency with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Consultative, needs-based selling approach.
• Collaborative, team-oriented mindset.
• Ability to meet customer site access and safety requirements, if applicable.
• Ability to pass a background check.
• Eligibility to work in the United States.

Nice To Haves

• Associate's or Bachelor's degree, or an equivalent combination of education and experience.
• Experience in industrial or distribution sales.
• Experience with CRM and sales engagement tools.
• Bilingual Spanish skills, depending on region.
• Experience supporting a field sales team.

Responsibilities

• Support and promote a culture of safety; follow company and OSHA safety policies and procedures; use required PPE; and promptly report hazards, near misses, and incidents.
• Generate and qualify inbound and outbound leads and sales opportunities.
• Support quote development and follow-up for Territory Representatives.
• Manage smaller and transactional customer relationships directly, taking sales to close where appropriate.
• Maintain accurate records of leads, opportunities, and customer activity in the CRM system.
• Respond promptly to customer inquiries via phone and digital channels.
• Partner with Territory Representatives to hand off qualified opportunities and provide status updates.
• Support marketing campaign follow-up and demand-generation activities.
• Identify upsell and cross-sell opportunities during customer interactions.
• Contribute to regional Inside Sales performance metrics, including response time and conversion rate.
• Demonstrate Rite-Hite's Values in Action and contribute to a culture of accountability, collaboration, and respect.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• Well-being program with an opportunity to receive an extra day off.
• 401(k) retirement savings program with company match.
• Profit sharing.
• Paid holidays.
• Vacation time.
• Personal/sick days.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed