Hoa Community Manager Jobs

About The Position

Requirements

• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• Excellent computer abilities to navigate property management systems and the Microsoft Office suite.
• Strong problem-solving skills with a proactive, service-oriented approach.
• Basic data-entry and typing skills.
• Basic mathematical abilities for financial tracking and reporting.
• Stable employment record.
• Regular, predictable attendance and reliability.
• Ability to communicate effectively in a respectful and positive manner with residents, Board members, and vendors.

Nice To Haves

• 4 Year College Degree preferred but not required

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors in a high-end residential setting.
• Directly assist the Community Manager with community-related tasks and daily operations.
• Assemble Board packets, including preparation, copying, binding, labeling, and distribution as applicable.
• Update association portals with current documents, Board member information, community calendar events, meeting minutes, and email communications to residents.
• Communicate and coordinate with third-party vendors for maintenance, amenities, and services (e.g., fitness center, wellness rooms, courtyard upkeep).
• Create and distribute monthly newsletters highlighting community events, updates, and local Melrose District attractions.
• Assist with the architectural application and review process for resident modifications.
• Create work orders for appropriate vendors, monitor status, follow up on completion, and maintain accurate system notes.
• Support concierge and resident services coordination to enhance the luxury living experience.
• Additional duties as assigned by the Community Manager or regional leadership.