Hoa Community Manager Jobs

About The Position

Requirements

• Approximately 8 or more years of professional work experience in roles requiring proactive effort and decisions; the posting also describes this as 8 to 10 years.
• Positive, customer-centric attitude; ownership, teamwork, coachability, organization, accountability, and strong multitasking skills.
• Ability to attend or run evening meetings, usually 30–40 per year.
• High-level organizational skills in a fast-paced environment.
• Experience and knowledge of Microsoft Office software, including Word, Excel, and PowerPoint, and ability to learn other business computer systems.
• Strong, customer-friendly and informative communication skills.
• Some experience and knowledge of financial statements and budgets.
• Comfort with public speaking in small and large meetings.
• Conflict-management skills, including in stressful situations.
• Experience gathering bids for large projects and managing those projects.
• Ability to commute to the Plano office for the first-year training phase and for collaboration, onsite functions, or mandatory events.

Nice To Haves

• Helpful prior skills may include customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financial matters, legal matters, and vendor management.
• Background in retail, restaurants, hospitality, administrative roles, department management, office management, or operations.

Responsibilities

• Engage with HOA board members and homeowners.
• Manage daily, weekly, and monthly tasks for a portfolio of associations.
• Plan and facilitate association board meetings and annual meetings.
• Manage vendor relations, including bidding and project management.
• Consult with other departments in support of assigned communities.
• Support risk management, insurance, and litigation matters.
• Prepare association budgets and manage association finances.
• Follow the company’s Same Day Response Policy.
• Be available for after-hours emergencies.
• Complete additional tasks as necessary.

Benefits

• Five weeks of paid time off.
• 40 paid hours per year for community service activities.
• 11 annual paid holidays.
• Paid training and access to an internal learning and development management system.
• Medical, dental, and vision benefits.
• Short- and long-term disability coverage.
• Life and accidental death and dismemberment insurance.
• 401(k) program.
• Free medical clinic at the San Antonio office, with virtual appointments for employees at other offices.
• Phone and mileage reimbursement.
• Structured career track plan with a six-month review.
• Annual salary of $57,500, with reviews and performance-increase opportunities every six months.
• Potential to transition to the Hybrid Empowerment Plan after the first year, as determined by the manager and subject to role and business requirements.