Community Manager for HOA Communities (HouN) The Woodlands

SpectrumAM•The Woodlands, TX

6d•$57,500 - $57,500•Hybrid

About The Position

Spectrum Association Management is hiring a Community Manager to serve as the liaison among HOA boards, homeowners, vendors, and internal departments while managing a portfolio of associations. The role involves taking ownership of tasks and projects, delivering strong customer service, managing vendor relationships, and overseeing community operations. No prior HOA or property-management experience is required; the company provides an initial year of training, an in-house learning academy, and an assigned mentor. The posting states that new hires can become industry experts in three years. The position is based initially in the local Houston North office for the first year. After that, employees may be considered for the company's hybrid work plan, as determined by their manager and subject to role and business requirements. The position requires attendance at evening meetings, typically 30–40 per year, and availability for after-hours emergencies. The listed annual salary is $57,500, with reviews and opportunities for performance increases every six months. Spectrum describes its culture as supportive and focused on career development, autonomy, teamwork, and strong connections among colleagues.

Requirements

Approximately 8 or more years of solid professional work experience; the posting also describes the target background as 8 to 10 years of professional experience in roles requiring proactive effort and decision-making.
Ability to attend or run evening meetings, usually 30–40 per year.
High-level organizational skills in a fast-paced environment.
Experience and knowledge of office software such as Word, Excel, and PowerPoint.
Ability to learn other business computer systems.
Strong customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfort with public speaking in small and large meetings.
Strong conflict-management skills, including in stressful situations.
Experience gathering bids for large projects and managing those projects.
Customer-centric, positive attitude; ownership of tasks; teamwork; coachability; accountability; strong organization; and ability to multitask.

Nice To Haves

Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financial matters, legal matters, or vendor management.
Background in retail leadership, restaurants, hospitality, administrative roles, department management, office management, operations, or similar work.

Responsibilities

Follow the Same Day Response Policy.
Engage with association board members and homeowners.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan and facilitate association board meetings and annual meetings.
Manage vendor relationships, including bidding and project management.
Consult with other departments to support assigned communities.
Support risk management, insurance, and litigation matters.
Prepare association budgets and manage association finances.
Be available for after-hours emergencies.
Complete additional tasks as necessary.

Benefits

Five weeks of paid time off.
40 paid hours per year for community service activities.
11 annual paid holidays.
Medical, dental, and vision coverage.
Short-term and long-term disability coverage.
Life and accidental death and dismemberment insurance.
401(k) program.
Paid training and an internal learning and development management system.
Phone and mileage reimbursement.
Free medical clinic at the San Antonio office, with virtual appointments for employees at other offices.
Career track plan with a six-month review.
Hybrid work may be available after the first year, subject to manager determination and role and business requirements.