HOA Condominium Communities - Community Manager

SpectrumAM•Chandler, AZ

7d•$57,500 - $57,500•Hybrid

About The Position

Spectrum Association Management is launching a condominium-focused division called Kiwi Condo Management and is seeking an experienced, proactive Community Manager. The manager oversees condominium community operations and service delivery for a portfolio of up to six buildings, serving as the primary liaison among boards of directors, residents, and vendors. The position is based at the Chandler office for the first year; afterward, a move to the company’s hybrid plan may be available at the manager’s discretion and subject to business needs. The role calls for strong ownership, leadership, customer service, organization, financial aptitude, and communication. HOA management experience is not required because training is provided, though condominium, HOA, or property-management experience is a plus. The successful candidate will work with board members and homeowners, coordinate meetings and projects, oversee vendor relationships and association finances, and support risk management, insurance, and litigation matters. Availability for evening meetings and after-hours calls and emergencies is required. The company describes its culture as a supportive work family emphasizing trust, career development, autonomy, teamwork, and human connection. Training includes an assigned mentor, a community of peer managers, an in-house web-based learning academy, and updates on legal changes and seasonal topics. The position offers an annual salary of $57,500 and a comprehensive benefits package.

Requirements

Approximately eight or more years of solid professional work experience in roles requiring proactive effort and decision-making.
Strong customer-service orientation and a positive attitude.
High-level organizational skills in a fast-paced environment.
Ability to attend or run evening meetings.
Experience with Microsoft Office software, including Word, Excel, and PowerPoint.
Ability to learn other business computer systems.
Strong, customer-friendly and informative communication skills.
Some experience with and knowledge of financial statements and budgets.
Comfort with public speaking in small and large meetings.
Strong conflict-management skills, including in stressful situations.
Experience gathering bids for large projects and managing those projects.
Ability to take ownership, work as part of a team, be coachable and accountable, and manage multiple tasks.

Nice To Haves

Experience working with condominiums in an HOA or property-management role; HOA management training is provided.
Skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgeting, financial matters, legal matters, or vendor management.

Responsibilities

Uphold the company’s Same Day Response Policy.
Engage with board members and homeowners in assigned communities.
Manage direct reports within the community.
Manage daily, weekly, and monthly tasks for associations.
Plan and facilitate association board meetings and annual meetings.
Manage vendor relationships, including soliciting bids and overseeing projects.
Consult with other departments to support communities.
Provide risk management, insurance, and litigation support.
Prepare association budgets and manage association finances.
Be available for after-hours phone calls and emergencies.
Take ownership of additional tasks as needed.

Benefits

Five weeks of paid time off.
40 paid hours per year for community-service activities.
11 paid holidays annually.
Paid training and an internal learning and development system.
Medical, dental, and vision coverage.
Short-term and long-term disability coverage.
Life and accidental death and dismemberment coverage.
401(k) program.
Free medical clinic at the San Antonio office, with virtual appointments for other offices.
Phone and mileage reimbursement.
Well-structured career track plan with a six-month review.
Potential eligibility for the hybrid work plan after the first year, as determined by the manager and subject to business needs.
Empowering work schedule and work-life balance.