Associate Community Manager, HOA

PMP Management•Los Angeles, CA
•Hybrid

About The Position

PMP Management is seeking a motivated, detail-oriented, communicative, and personable Associate Community Manager to support Breakwater Village HOA in Redondo Beach, California. The role assists Community Managers with administrative responsibilities and community-related tasks, while providing customer service to homeowners, Board Members, and vendors. It is a hybrid position: three days on-site at the association in Redondo Beach and two days at the Downtown LA office. The stated schedule is Monday, Wednesday, and Friday from 8 a.m. to 5 p.m. at the association, and Tuesday and Thursday from 9 a.m. to 6 p.m. in Downtown LA. The salary is $19–$24 per hour. Property Management Professionals LLC (PMP) is an association management firm serving common interest developments in California, Utah, and Texas. It describes its service as personalized and boutique, supported by Odevo’s resources, and emphasizes a people-centric culture and opportunities for professional growth.

Requirements

  • One to two years of experience in an administrative role.
  • Exceptional customer service skills.
  • Exceptional writing and communication skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint and the ability to navigate care systems.
  • Proficiency in reviewing and understanding budgets and financial statements.
  • Strong organizational and problem-solving skills.
  • Basic data-entry, typing, and mathematical abilities.
  • A stable employment record and regular, predictable attendance.
  • Ability to communicate effectively in a respectful and positive manner.
  • Honest, responsible, optimistic, and enjoyable demeanor.

Nice To Haves

  • A four-year college degree is preferred but not required.
  • Prior experience in HOA, multi-family, or hospitality environments is desired.

Responsibilities

  • Provide customer service to homeowners, Board Members, and vendors.
  • Assist the Community Manager with community-related tasks.
  • Assemble Board packets, including copying, binding, labeling envelopes, and mailing when applicable.
  • Update association portals, including documents, Board member names and positions, community calendars, meeting minutes, and email blasts.
  • Communicate and coordinate with third-party vendors.
  • Create monthly newsletters.
  • Assist with the architectural application process.
  • Create work orders for appropriate vendors, follow up on work-order status, and update system notes as needed.
  • Perform additional duties as assigned.
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