HOA Community Association Manager

Associa•San Mateo, CA
•Hybrid

About The Position

Common Interest Management Services (CIMS), an Associa company, is hiring a full-time, exempt HOA Community Association Manager in San Mateo, California. The role provides day-to-day property management services for a portfolio of homeowner associations and includes client leadership and consulting, homeowner service, coordination with boards and vendors, community inspections and rule enforcement, meeting attendance and minute-taking, vendor and limited project management, communications, budget management, and financial review. The position is hybrid and pays $85,000–$95,000 per year; direct experience is highly considered. The primary location is 1720 S. Amphlett Boulevard, Suite 130, San Mateo, CA 94402, with driving to local HOA locations as needed.

Requirements

  • Three years of experience in HOA management or residential property management.
  • High school diploma or GED.
  • Strong written and verbal communication skills.
  • Strong organizational, time-management, and computer skills.
  • Ability to manage strong personalities, respond to client needs, and run efficient meetings.
  • Strong customer service skills and a pleasant, professional demeanor.
  • Ability to multitask and work independently.
  • Professional, confident, and service-driven approach.
  • Reliable transportation and a valid driver’s license to commute to HOAs as needed.

Nice To Haves

  • CAI and/or CACM certification(s).
  • Direct experience is highly considered.

Responsibilities

  • Provide leadership and consulting to clients on management and oversight of their communities.
  • Provide exceptional customer service to owners in assigned communities.
  • Communicate with boards of directors, vendors, contractors, and homeowners.
  • Inspect work performed by third-party vendors and enforce community rules and regulations.
  • Attend evening board meetings and write minutes for each meeting.
  • Manage third-party vendors.
  • Handle limited project management responsibilities.
  • Write letters and newsletters.
  • Create and maintain budgets.
  • Review financial information prepared by internal accounting departments.
  • Drive to local HOA locations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with a match
  • Vacation pay
  • Sick pay
  • Holiday pay
  • Company events and team-building activities organized by a Social Committee
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