Community Associate (HOA Manager in Training)

CAMS (Community Association Management Services)•Carmel, IN
•$45,000 - $53,000

About The Position

The Community Associate, also called a Manager in Training, is a full-time, salaried position that introduces newcomers to community management. The associate shadows community managers in the regional office and follows a learning path to develop the knowledge and skills needed to become a portfolio manager. Training includes learning-management-system modules, hands-on experience, mentorship or job shadowing, exposure to other departments, participation in on-site meetings and inspections, administrative-assistant duties, and monthly in-house training sessions. Associates may be promoted to Community Manager when their knowledge and expertise are sufficient to manage a portfolio. The transition typically takes six to eighteen months, with a supervisor assessing readiness through check-ins and performance reviews. CAMS describes its culture as supportive and inclusive, with opportunities to work flexibly in and out of the office.

Requirements

  • Proven proficiency in learning new technology.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to review and analyze financial reports.
  • Understanding of contractual bidding processes.
  • Knowledge of proper meeting order.
  • Familiarity with the architectural request process.
  • Ability to create and maintain a working budget.

Nice To Haves

  • Associate degree or higher.
  • Property-management-related experience.

Responsibilities

  • Maintain communication with boards of directors and homeowners.
  • Prepare and present budgets to boards.
  • Analyze monthly financial reports and prepare variance reports for boards.
  • Create monthly management reports.
  • Contact and coordinate with vendors for community maintenance projects.
  • Oversee daily operations of a portfolio of communities as responsibilities develop.
  • Attend board meetings and internal team meetings.
  • Supervise administrative and maintenance staff when applicable.
  • Complete training modules and hands-on learning activities.
  • Work with a mentor or shadow experienced team members.
  • Assist in different departments and participate in on-site meetings and inspections.
  • Perform administrative-assistant duties to learn how the Community Manager role operates.
  • Attend monthly in-house training meetings for community managers.

Benefits

  • Paid time off.
  • Paid company holidays.
  • Comprehensive medical, dental, and vision plans.
  • 401(k) with match.
  • Life insurance.
  • Health Savings Account, Flexible Spending Account, and Dependent Care Reimbursement Account options.
  • Short-term and long-term disability.
  • Accident and critical illness coverage.
  • Hospital indemnity coverage.
  • Wellspace wellness resources.
  • Bonus opportunities and business-mileage stipends after promotion to Community Manager.
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