Associate Community Manager, HOA
About The Position
PMP Management is hiring an Associate Community Manager to support the Community Managers serving Breakwater Village HOA in Redondo Beach, California. The role assists with administrative and community-related work, including customer service for homeowners, Board Members, and vendors; board packet preparation; association portal maintenance; vendor coordination; monthly newsletters; architectural applications; and work order follow-up. This is a hybrid role with three days on-site at the association in Redondo Beach and two days in PMP’s Downtown Los Angeles office. The stated schedule is Monday, Wednesday, and Friday at the association from 8 a.m. to 5 p.m., and Tuesday and Thursday in Downtown LA from 9 a.m. to 6 p.m.
Requirements
- One to two years of experience in an administrative role.
- Extraordinary customer service skills.
- Exceptional writing and communication skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to review and understand budgets and financial statements.
- Strong organizational skills.
- Honest, responsible, optimistic, and enjoyable demeanor.
- Strong computer abilities, including navigating care systems and Microsoft Office.
- Strong problem-solving skills.
- Basic data-entry and typing skills.
- Basic mathematical abilities.
- Stable employment record.
- Regular, predictable attendance.
- Ability to communicate effectively in a respectful and positive manner.
Nice To Haves
- A four-year college degree is preferred but not required.
- Prior experience in HOA, multifamily, or hospitality environments is desired.
Responsibilities
- Provide customer service to homeowners, Board Members, and vendors.
- Assist the Community Manager with community-related tasks.
- Assemble board packets, including copying, binding, labeling envelopes, and mailing when applicable.
- Update association portals with current documents, Board Member names and positions, community calendars, meeting minutes, and email announcements.
- Communicate and coordinate with third-party vendors.
- Create monthly newsletters.
- Assist with the architectural application process.
- Create work orders for appropriate vendors, follow up on work order status, and update system notes as needed.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
