Onsite Community Manager
About The Position
The Onsite Community Manager oversees the daily operations of a residential condominium association and serves as the primary liaison among the board of directors, homeowners, tenants, vendors, and contractors. The role supports smooth operations, financial oversight, and a positive living environment. Responsibilities include preparing and managing annual budgets, monitoring variances, processing invoices, coordinating audits and renewals, preparing reports and board packets, and maintaining association records. The manager works with the board and residents, attends meetings, responds to inquiries, and applies community policies and regulations consistently. The position also oversees property operations, inspections, maintenance, vendors, and capital improvement projects. It ensures compliance with applicable regulations and manages insurance claims, incident reporting, risk mitigation, and related documentation. The role involves occasional evening or weekend meetings and emergency response availability, as well as navigating properties, climbing stairs, and lifting up to 25 pounds.
Requirements
- At least 3 years of experience with HOA, condominium, or community management.
- Professional certification such as CMCA, AMS, or CAM required.
- Strong financial acumen and experience preparing and analyzing property budgets and reports.
- Physical ability to navigate properties, climb stairs, and lift up to 25 pounds.
Nice To Haves
- Bachelor’s degree in Business, Real Estate, or a related field preferred.
- Proficiency with property management software, including CINC, is a plus.
Responsibilities
- Prepare and manage annual budgets, monitor variances, and provide regular financial reports.
- Review, approve, and process invoices and ensure timely vendor payments.
- Coordinate annual audits, reserve studies, and insurance renewals.
- Prepare and distribute monthly management reports and board packets.
- Maintain records including contracts, leases, insurance, compliance, and governance documents.
- Serve as the primary liaison to the Board of Directors and Association members.
- Attend board and annual meetings and provide guidance on governance, compliance, and operations.
- Respond promptly to homeowner and tenant inquiries while maintaining strong customer service standards.
- Enforce community policies, bylaws, and regulations consistently and fairly.
- Oversee day-to-day property operations, including building systems, common areas, and amenities.
- Conduct regular inspections to ensure maintenance, safety, and compliance standards are met.
- Solicit bids, negotiate vendor contracts, and supervise contractor and vendor performance.
- Manage capital improvement projects, renovations, and repairs, ensuring quality control and adherence to budgets and timelines.
- Ensure compliance with local, state, and federal property management regulations.
- Handle insurance claims, incident reporting, and risk mitigation efforts.
- Maintain documentation of contracts, permits, inspections, and warranties.
Benefits
- Health benefits
- Dental benefits
- Vision benefits
- Retirement plan
- PTO
- Professional development support
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
