Onsite Community Manager

Access Management•Naples, FL

1d•$80,000 - $85,000•Onsite

About The Position

The Community Association Manager is responsible for the overall supervision, operation, and administration of the community in accordance with the management agreement, Association policies and procedures, and company standards. The role oversees property inspections and maintenance, vendor and contract management, budgeting and invoice processing, financial reporting, and communication with homeowners, vendors, the Board of Directors, and committees. The manager serves as or oversees the primary liaison to the Board and homeowners, performs administrative and management duties requested by the Board, and ensures community management tools and records are developed and maintained. The position also supports architectural reviews, monitors collections, coordinates inspections and maintenance follow-up, drafts the annual budget with the association controller and Board, and oversees accounts payable processes. The manager attends Board meetings and community events as needed, prepares Board packages, and keeps the Board informed of legal actions involving the Association. The role requires excellent communication and people skills, sound business judgment, time management, problem-solving and conflict-management abilities, and the ability to work effectively with minimal supervision and a broad range of personnel. A current Florida Community Association Manager License is required. This is a full-time, onsite position at a community facility. Work may include varied hours, evenings, weekends, and holidays, and regular attendance is required.

Requirements

Current Florida Community Association Manager License required.
Excellent people skills.
Excellent written and verbal communication skills.
Ability to make sound business decisions and work effectively with little or no supervision.
Strong time-management skills.
Strong problem-solving and conflict-management skills.
Ability to work successfully with vendors, personnel, office staff, and all levels of management.
Ability to lift 25 pounds.
Ability to sit for extended periods and stand for long periods, and to move freely about the office and property.
Ability and willingness to work varied hours, including evenings, weekends, and holidays.
Consistent and regular attendance.

Nice To Haves

Vantaca software experience preferred.

Responsibilities

Supervise the operation and administration of the community association in accordance with the management agreement and the Association's policies and procedures.
Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Perform or direct administrative and management duties requested by the Board of Directors and in accordance with the management agreement.
Develop and ensure effective use of community management tools, including preventative maintenance calendars, action-item lists, resolution worksheets, timed agendas, RFPs and contracts, matrices, committee charters, procurement procedures, and operating budgets.
Review monthly financial reports and ensure a management summary is submitted to the Association Board of Directors.
Conduct CC&R inspections, generate violation notices, and manage the enforcement process.
Provide or oversee recommendations to the Board of Directors and committees regarding major capital expenditures needed to maintain the community's appearance and operation.
Monitor delinquency rates and the collections process.
Attend Board meetings as required by the management agreement and community events as needed.
Prepare Board packages within established time frames.
Ensure the Board of Directors is aware of legal actions involving the Association.
Maintain unit and contract files relating to Association operations.
Assist the Board of Directors or ARB with architectural reviews and routine inspections as necessary.
Maintain the records database, including updating resident information.
Manage routine and special-project vendors, including procurement and contracted performance evaluations.
Coordinate or oversee inspections of building facilities and common areas and arrange appropriate follow-up actions.
Oversee the accounts payable process in accordance with home-office processes and procedures.
Draft the annual budget in coordination with the association controller and Board of Directors.
Practice and adhere to Access Management's Service Standards and maintain high personal, professional, and ethical standards.
Perform or assist with operations as required to maintain workflow and meet schedules.
Participate in meetings and work groups as needed to communicate issues, obtain approvals, resolve problems, and stay informed about developments, requirements, policies, and regulatory guidelines.
Follow safety precautions, company policies, and Standard Operating Procedures.
Perform special projects, tasks, and other related duties as assigned.