HOA Portfolio Community Manager - Austin

Lifetime HOA Management•Austin, TX

About The Position

Lifetime HOA Management is seeking an experienced, motivated, and customer-focused HOA Community Manager to oversee the daily operations of multiple homeowner associations in Austin, Texas. The manager is the primary contact for assigned communities and works with Boards of Directors, homeowners, vendors, contractors, and internal staff to ensure communities are professionally managed, financially sound, compliant with governing documents and applicable Texas laws, and provide a positive living experience. The role combines community and board leadership, property operations, homeowner relations, financial and administrative management, vendor and project oversight, compliance, and technology-based reporting. Duties include attending and facilitating meetings, conducting property inspections, coordinating maintenance and capital improvements, managing budgets and financial records, addressing homeowner concerns and covenant matters, and supporting board governance. Local travel, onsite visits, evening meetings, and occasional weekend meetings or emergencies are part of the role. The position is based in Austin, Texas, and offers a competitive salary starting at $60,000, retention bonuses, comprehensive benefits, and career growth opportunities.

Requirements

At least two years of HOA, property management, community association, or related real estate management experience.
Strong knowledge of HOA operations, governing documents, and Texas HOA laws.
Knowledge of Fair Housing regulations.
Experience managing budgets, reserve projects, financial reports, vendor contracts, and capital improvement projects.
Excellent customer service, communication, negotiation, and conflict-resolution skills.
Strong organizational skills and ability to prioritize multiple communities and deadlines.
Experience leading teams and collaborating with Boards, homeowners, vendors, and internal staff.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, and HOA or property management software.
Valid Texas driver's license, reliable transportation, and proof of automobile insurance.
Ability to travel locally throughout the Austin metropolitan area and surrounding communities, attend onsite visits and evening meetings, and handle occasional weekend meetings or emergencies as required.

Nice To Haves

Familiarity with landlord-tenant laws, LIHTC programs, and Section 8.
Experience with Vantaca, Yardi, OneSite, or similar HOA management platforms.
Experience with CMMS (Computerized Maintenance Management Systems).
CAI designations such as CMCA®, AMS®, or PCAM®.
Bilingual English/Spanish.

Responsibilities

Build and maintain relationships with HOA Boards of Directors, homeowners, and community stakeholders; serve as the primary liaison and trusted advisor for assigned communities.
Prepare Board meeting agendas, management reports, Board packets, and meeting minutes.
Attend and facilitate Board, annual, committee, and homeowner meetings, including evening meetings as required.
Advise Boards on governance, governing documents, policies, and industry best practices.
Ensure communities comply with governing documents, Texas HOA laws, company policies, and other applicable requirements.
Manage the day-to-day operations of multiple homeowners associations.
Conduct routine property inspections to identify maintenance, architectural, landscaping, amenity, safety, and compliance concerns.
Coordinate maintenance requests, vendor services, capital improvement projects, and facilities management activities; follow up on work orders and maintenance issues.
Monitor common areas and amenities, including clubhouses, pools, parks, landscaping, irrigation systems, and playgrounds.
Respond promptly and professionally to homeowner inquiries and concerns, and address covenant violations and architectural requests in accordance with governing documents.
Mediate disputes involving homeowners, Board Members, vendors, and contractors with professionalism, diplomacy, and fairness.
Assist Boards with annual operating and reserve budgets; review financial statements, delinquency reports, reserve funding, and capital expenditures.
Monitor association financial performance and provide recommendations to Boards.
Review invoices, contracts, purchase orders, and vendor agreements; maintain accurate financial and administrative records.
Solicit competitive bids, negotiate vendor contracts, coordinate contractors, monitor project progress, and evaluate vendor performance.
Oversee preventative maintenance programs and community improvement projects.
Support Boards with elections, annual meetings, document compliance, and governance matters while maintaining confidentiality and sound judgment.
Use HOA management software to manage communications, violations, inspections, work orders, budgets, and Board records; generate reports and monitor performance metrics.
Use Microsoft Office Suite to prepare correspondence, reports, presentations, and financial documentation.