Front Desk Receptionist
Serenity Mental Health Centers • Gilbert, AZ13d
Front Desk Receptionist Jobs
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Front Desk Receptionist
Serenity Mental Health Centers•Gilbert, AZ
About The Position
The Front Desk Receptionist is the first point of contact for visitors and guests, providing a warm and professional welcome. The role supports smooth front-desk operations by checking people in, answering calls, updating visitor information, assisting with forms, and responding to general questions. The receptionist helps create a calm, welcoming environment and builds rapport with visitors while maintaining privacy and confidentiality. The position includes a consistent schedule of three days per week, with 13-hour shifts. Industry-specific experience is not required; training is provided.
Requirements
- At least 1 year of experience in fast-paced, service-oriented roles.
- High school diploma or GED.
- Calm energy, attention to detail, and a strong team spirit.
- Ability to multitask and stay organized in a busy environment.
- Comfort using digital tools such as email, scheduling systems, and databases.
- A strong sense of privacy and confidentiality, or willingness to learn.
- Successful criminal background check and drug screening upon hire.
Responsibilities
- Greet visitors and guests warmly and professionally.
- Update and verify visitor information during every interaction.
- Assist visitors with forms and answer general questions.
- Build rapport with visitors by remembering their names, stories, and preferences.
- Maintain a clean, calm, and welcoming front area.
- Use scheduling software and office technology efficiently.
- Answer calls and help keep front-desk operations running smoothly.
- Support the team wherever needed.
Benefits
- 10 paid time off days, increasing to 15 after the first year.
- 10 paid holidays.
- Health, dental, and vision coverage, with the company covering 90%.
- 401(k) plan.
- Rewards for referring people to the team.
- Career paths and skill-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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