Front Desk Receptionist Jobs

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Front Desk Receptionist

Serenity Mental Health Centers•Alexandria, VA

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, helping create a welcoming and supportive experience. The role involves checking people in, answering calls, verifying visitor information, assisting with forms and general questions, and maintaining a clean, calm front area. The receptionist uses scheduling software and office technology and supports the team wherever needed. The position offers a consistent schedule of three 13-hour shifts per week. Applicants need at least one year of experience in a fast-paced, service-oriented role and a high school diploma or GED. A successful criminal background check and drug screening are required upon hire.

Requirements

  • Calm energy, attention to detail, and a strong team spirit.
  • Ability to multitask and stay organized in a busy environment.
  • Comfort using digital tools such as email, scheduling systems, and databases.
  • A strong sense of privacy and confidentiality, or willingness to learn.
  • At least one year of experience in a fast-paced, service-oriented role.
  • High school diploma or GED.
  • Successful criminal background check and drug screening upon hire.

Responsibilities

  • Greet visitors and guests warmly and professionally.
  • Update and verify visitor information during each interaction.
  • Assist visitors with forms and answer general questions.
  • Build rapport with visitors by remembering their names, stories, and preferences.
  • Maintain a clean, calm, and welcoming front area.
  • Use scheduling software and office technology efficiently.
  • Help the team wherever needed.

Benefits

  • 10 paid time off days, increasing to 15 after the first year.
  • 10 paid holidays.
  • Health, dental, and vision coverage, with the company covering 90%.
  • 401(k) plan.
  • Rewards for referring new team members.
  • Career paths and skill-building opportunities.

Career Resources

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