Front Desk Receptionist
Serenity Mental Health Centers•Sugar Land, TX
About The Position
The Front Desk Receptionist is the first point of contact for visitors and guests, helping create a welcoming and supportive experience. The role handles check-ins, answers calls, assists with forms and general questions, and keeps visitor information accurate. The receptionist also maintains a clean, calm front area, uses scheduling software and office technology, and supports the wider team as needed. The employer provides training for role-specific tasks and emphasizes a positive attitude, dedication, and meaningful service.
Requirements
- At least 1 year of experience in fast-paced, service-oriented roles.
- High school diploma or GED.
- Calm energy, attention to detail, and a strong team spirit.
- Ability to multitask and stay organized in a busy environment.
- Comfort using digital tools such as email, scheduling systems, and databases.
- A strong sense of privacy and confidentiality, or willingness to learn.
- Successful criminal background check and drug screening upon hire.
Responsibilities
- Greet visitors and guests warmly and professionally.
- Update and verify visitor information during each interaction.
- Assist visitors with forms and answer general questions.
- Build rapport with visitors, including remembering names, stories, and preferences.
- Maintain a clean, calm, and welcoming front area.
- Use scheduling software and office technology efficiently.
- Help the team wherever needed.
Benefits
- 10 paid time-off days, increasing to 15 after the first year.
- 10 paid holidays.
- Health, dental, and vision coverage; the employer covers 90%.
- 401(k) plan.
- Rewards for referring people to the team.
- Career paths and skill-building opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
