Front Desk Receptionist

Highpoint at Stonecrest • Summerfiled, FL

8d

About The Position

The Front Desk Receptionist is a part-time role serving as one of the first points of contact for residents, families, guests, and vendors entering the community. The receptionist provides a welcoming, professional presence and acts as a resource for residents and the team. Duties include answering calls, providing assistance and information, coordinating appointments and transportation, and managing daily front-desk responsibilities to help the community run smoothly.

The position is scheduled Thursday, Friday, and Saturday from 7:00 a.m. to 1:00 p.m. The role requires courteous communication, attention to detail, and the ability to manage routine tasks while handling interruptions and distractions. Physical effort is minimal, though the work includes sitting, intermittent standing and bending, and lifting or carrying items up to 20 pounds.

Requirements

• High school graduate.
• Ability to communicate efficiently in English using proper grammar and a pleasant manner.
• Typing skills and experience with Microsoft Office software.
• Ability to handle multiple routine tasks, follow specific instructions carefully, and complete work based on general instructions.
• Ability to lift and carry up to 20 pounds.
• Ability to push and pull a cart and trash bin.
• Manual coordination to operate a switchboard, computer, and other business equipment.
• Ability to maintain continuous mental and visual attention across varied operations and function efficiently despite distractions and interruptions.
• Ability to communicate orally and/or in writing with residents, coworkers, families, and the general public.

Responsibilities

• Open and close the front desk and secure files, keys, and office equipment.
• Promptly and clearly communicate messages and materials to the appropriate parties.
• Accept and record payments, reservations, appointments, cancellations, and similar items as directed.
• Confirm scheduled transportation and event registrations with residents.
• Greet people entering the community courteously and tactfully inform, guide, direct, or otherwise assist residents, visitors, staff, and vendors.
• Monitor the community call system and promptly notify appropriate staff to respond.
• Log and prepare incoming packages for timely, organized distribution to residents.
• Schedule appointments and manage guest reservations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED