Front Desk Receptionist

D&S Automotive • Mentor, OH

8d

About The Position

D&S Automotive is seeking a full-time Receptionist to answer and direct phone calls, provide basic information, and greet in-person customers. The role is important to delivering the company’s customer experience. The position works within the 7:45 a.m.–5:30 p.m. timeframe, Monday through Friday, and reports to the Collision Center Manager. Compensation is commensurate with the selected candidate’s experience.

D&S Automotive is locally owned and headquartered in Mentor, Ohio, with five locations in Northeast Ohio. The company emphasizes philanthropy, community involvement, family, teamwork, and a welcoming atmosphere. Candidates receiving an offer must submit to a background and credit check.

Requirements

• At least 2 years of related experience.
• High school diploma or equivalent.
• Valid driver's license.
• Ability to pass a background and credit check.
• Ability to handle confidential information.
• Punctual and dependable attendance.
• Familiarity with Microsoft Office Suite.
• Excellent verbal communication skills.
• Professional attitude and appearance.
• Friendly, outgoing personality.
• Exceptional organization and multitasking skills.

Nice To Haves

• Experience handling multiple phone lines at once.

Responsibilities

• Answer and direct phone calls to the appropriate person, department, or location.
• Provide basic information in person and over the phone.
• Greet in-person customers in a friendly manner.
• Assist with coordinating customer rental cars.
• Maintain a safe and clean reception area, including showroom pens and marketing materials.
• Maintain inventory of coffee, water, and bathroom supplies in the customer waiting area.
• Order office supplies and maintain inventory of stock.
• Assist the Collision Center Service Representative with preparing vehicle drop-off files and work authorization forms.
• Assist the Accessory Department by sending Google Review requests.
• Assist customers with tows.
• Assist with company-hosted events as assigned.
• Perform other duties and special assignments as assigned.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Paid time off (PTO)
• Continuing education opportunities
• Paid holidays
• 401(k) plan
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED