Front Desk Receptionist

Serenity Mental Health Centers • Frisco, TX

1d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, helping create a welcoming and supportive experience. The role involves checking visitors in, answering calls, assisting with forms and general questions, verifying visitor information, and maintaining a calm, clean front area. The receptionist uses scheduling software and office technology, builds rapport with visitors, and supports the team wherever needed. The employer will provide role-specific training and welcomes candidates without specialized industry experience.

Requirements

• At least 1 year of experience in fast-paced, service-oriented roles.
• High school diploma or GED.
• Ability to stay calm, pay attention to detail, and work as part of a team.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information during each interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help the team wherever needed.

Benefits

• Consistent schedule of 3 days per week, with 13-hour shifts.
• 10 PTO days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage; the employer covers 90%.
• 401(k) plan.
• Rewards for referring people to the team.
• Career paths and skill-building opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED