Front Desk Receptionist Jobs

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Veterinary Receptionist

Veterinary Practice PartnersPine Plains, NY
Onsite

About The Position

Pine Plains Veterinary Hospital is hiring a part-time and full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. Pine Plains Veterinary Hospital, located in Pine Plains, NY, has been a trusted, full-service veterinary practice since 1932. We are accredited by the American Animal Hospital Association, underscoring our commitment to high-quality medical care. We serve both companion animals and farm pets, offering a comprehensive range of services, from preventive care like wellness exams and vaccinations to diagnostics, surgery, dental care, and pain management. Our team is comprised of dedicated, experienced professionals, including veterinarians, licensed veterinary technicians, and support staff, all working together to deliver compassionate, personalized care. At Pine Plains, we believe in “personal service with quality care at a reasonable price.” We’re proud of our legacy, and we’re committed to building long-term relationships with both our clients and their pets.

Requirements

  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

Nice To Haves

  • Previous experience as a veterinary receptionist is preferred.

Responsibilities

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Benefits

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off
  • A 401(k) plan for full-time employees
  • Professional development opportunities
  • Employee pet discount

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

Career Resources

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Based on current job postings on Teal, the average Front Desk Receptionist salary in the US is approximately $40,000 per year, with a typical range of $29,000 to $52,000.
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