Front Desk Medical Receptionist

SB Clinical Practice Management•Town of Brookhaven, NY

2d•$20 - $25•Onsite

About The Position

The Front Desk Medical Receptionist supports the daily operations of the front desk at Neurology Associates of Stony Brook, UFPC, helping ensure efficient workflow and patient care. The role is based at locations in Lake Grove, East Setauket, and Commack, with a full-time Monday–Friday schedule. Working hours fall between the earliest start time of 7:30 a.m. and the latest end time of 7:00 p.m. Additional night-hour and weekend coverage may be needed.

Requirements

High school diploma or GED.
Strong organizational skills.
Strong verbal and written communication skills.
Excellent typing skills.
Friendly telephone etiquette.

Nice To Haves

Graduate of an accredited Medical Office Administration program.
Six months of experience as a Medical Receptionist in a high-volume physician practice.
One year of clerical experience.
Proficiency using an electronic medical record and a practice management system.

Responsibilities

Answer, screen, and route phone calls; take messages and ensure they are delivered appropriately while maintaining polite and courteous telephone etiquette.
Assess telephone calls for urgency and refer urgent medical queries to a physician or nurse immediately.
Maintain a clean and organized reception area.
Use electronic medical record and other systems for patient check-in and check-out, including verifying demographics and insurance, obtaining signatures, and ensuring patients complete required paperwork.
Enter and scan patient data into the electronic medical record.
Collect and process necessary payments.
Facilitate patient flow by notifying providers of arrivals, delays, or backlogs and communicating with staff and patients as needed.
Schedule patient appointments and remind patients of documentation required for appointments.
Schedule services or procedures as needed.
Obtain or retrieve required referrals, authorizations, and eligibility verification.
Contact patients when physician schedules change or appointments need to be rescheduled.
Maintain office supply levels by anticipating inventory needs and placing orders or advising the office manager of needed items.
Follow HIPAA guidelines at all times.
Provide additional night-hour and weekend coverage as needed.
Update and maintain the integrity of client information.
Perform other duties assigned by management.