Front Desk Medical Receptionist

SportsCare Physical Therapy • Carlstadt, NJ

1d • $18 - $25

About The Position

SportsCare Physical Therapy is seeking a motivated and friendly Medical Receptionist to help provide exceptional patient care. As the first point of contact for patients, the receptionist creates a positive, welcoming experience while supporting smooth clinic operations and the efficient delivery of care. The role includes patient interaction, appointment scheduling, registration and documentation, check-in and check-out, communication, record keeping, insurance coordination, and general office support.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills, with professionalism and empathy.
• Exceptional organizational and multitasking abilities.
• Proficiency with computer software, including electronic health record (EHR) systems and Microsoft Office.
• Commitment to patient privacy and confidentiality.
• Friendly, approachable, and customer-focused attitude.

Nice To Haves

• Additional education or certification in healthcare administration.
• Previous experience in a medical or healthcare receptionist role.
• Knowledge of medical terminology and insurance procedures.

Responsibilities

• Greet and assist patients professionally, provide information, and answer questions about services and processes.
• Schedule patient appointments and coordinate with the clinical team to support efficient and timely care.
• Collect and verify patient information, insurance details, and medical history, and ensure required forms and documentation are completed.
• Check patients in and out, collect payments, process insurance information, provide receipts, and schedule follow-up visits.
• Answer and direct phone calls, respond to patient emails, and address inquiries and concerns professionally.
• Maintain organized patient records in compliance with relevant regulations; file, update, and retrieve records as needed.
• Assist with obtaining necessary authorizations or referrals.
• Support general office tasks, including data entry, maintaining office supplies, and keeping the reception area tidy and welcoming.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.
• Opportunity to make a meaningful impact on patients' healthcare experiences.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED