Medical Front Desk Receptionist

Neolytix • , (Multiple States)

11d

About The Position

As Front Desk Receptionist, you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care. The role includes coordinating patient appointments and clinical care, verifying insurance benefits and collecting payments, and supporting communication and continuity among work teams. You will also maintain the reception area, its supplies and inventory, and the client-facing ambiance.

Requirements

• Undergraduate degree.
• Active Medical Assistant License.
• At least 2 years of relevant work experience.
• Ability to manage electronic medical records.
• Fluency with Gmail, Excel, Word, Google Drive, or similar tools.

Nice To Haves

• Passion for mental wellness and client care.
• Strong problem-solving skills and ability to figure things out independently when needed.
• Excellent verbal, written, and analytical skills.

Responsibilities

• Triage front desk operations, including answering phones and checking patients in and out.
• Coordinate patient appointments and clinical care.
• Manage incoming and outgoing shipments and deliveries.
• Verify insurance benefits and collect payments.
• Coordinate with the billing department.
• Provide exceptional client service to patients, staff, and vendors.
• Document and communicate actions, irregularities, and continuing needs to support continuity among work teams.
• Maintain the reception area and keep inventory of furniture and supplies.
• Monitor and maintain the ambiance, including setting music/HNTV to the appropriate volume and keeping the water dispenser full.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level