Front Desk Medical Receptionist

Priority Family Care Center • Los Angeles, CA

1d

About The Position

The Front Desk Medical Receptionist is the first point of contact for patients and guests and provides exceptional service while helping ensure patients are processed quickly and efficiently for treatment. The role gathers and updates patient information, including financial and demographic details, and supports both front-office operations and clinical workflows. The position is located in Panorama City, California, reports to a Manager or Assignee, and is classified as non-exempt. The stated salary range is $19.00 to $25.00, with $22.00 identified as the median. The posting describes the role as full-time or part-time.

Requirements

• At least one year of medical reception or medical assistant experience is preferred.
• Good command of spoken and written English.
• Bilingual Spanish is required.
• A current CPR/First Aid card.
• A current negative TB test.
• Excellent customer service skills.
• Attention to detail and accuracy.
• Self-motivated, responsible, reliable, and honest.
• Able to work as a team player and interact well with others.

Nice To Haves

• Knowledge of Microsoft Office or other computer systems is helpful.
• Knowledge of an EMR system; E-Clinical Works or a similar system is preferred.

Responsibilities

• Greet patients and guests and sign them in upon arrival.
• Obtain insurance and demographic information.
• Provide patients with intake and new-patient forms and legally required documents.
• Provide patients with support and guidance as needed.
• Process copayments and payments from uninsured cash patients.
• Answer multi-line phones, direct callers to the appropriate party, or handle their needs.
• Schedule appointments for new and returning patients based on physician availability.
• Call patients to remind them of upcoming appointments.
• Prepare patient charts before visits.
• Verify PPO, HMO, Medi-Cal, and Medicare insurance.
• Assist in obtaining treatment authorizations and prepare and stock treatment rooms.
• Perform back-office clinical tasks, including taking vital signs and recording history and medication intake.
• Assist physicians during procedures.
• Use EMR systems to document patient notes and services according to office policies and procedures.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Training and mentorship

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed