Front Desk Medical Receptionist
About The Position
Southern Pain and Spine is hiring a personable, detail-oriented Medical Receptionist for its Sandy Springs team. The practice specializes in interventional pain management, personalized treatment options, and minimally invasive procedures. The Medical Receptionist supports patients’ experience by coordinating daily front-office activities and helping ensure each visit is welcoming and organized. The role includes appointment coordination, patient registration, phone support, payment collection, and maintaining accurate patient records. The schedule is Monday through Thursday, 8:00 AM–5:00 PM, and Friday, 8:00 AM–12:00 PM, in Atlanta, Georgia.
Requirements
- High school diploma or GED.
- At least one year of previous administrative experience.
- At least one year of practical experience working with electronic medical record (EMR) systems.
- Strong interpersonal, customer service, and communication abilities.
- Excellent organizational skills and attention to detail.
- Ability to prioritize responsibilities and handle multiple tasks independently.
Nice To Haves
- Previous medical office or healthcare experience.
- Familiarity with medical terminology.
- Working knowledge of Microsoft Office or comparable programs.
Responsibilities
- Welcome patients, complete check-in and check-out procedures, and register new patients.
- Collect applicable copays, deposits, and other patient payments.
- Manage incoming calls, answer general questions, and coordinate appointment scheduling.
- Prepare registration paperwork and ensure patient information is complete and accurate.
- Arrange follow-up appointments and contact patients when earlier appointment times become available.
- Update electronic medical records and maintain organized patient documentation.
- Handle sensitive patient information in accordance with HIPAA requirements.
- Assist patients, families, providers, and coworkers professionally and courteously.
- Help maintain an efficient, organized front-office environment.
- Adhere to HIPAA, OSHA, and practice policies and procedures.
Benefits
- Medical, dental, and vision insurance.
- Flexible Spending Account (FSA).
- Life and AD&D insurance.
- Accident, critical illness, and hospital indemnity insurance.
- Employee Assistance Program (EAP).
- Paid Time Off (PTO) and company-paid holidays.
- Identity theft protection.
- Pet insurance.
- Bonusly employee recognition and rewards.
- DailyPay access to pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
