Medical Front Desk Receptionist

OneOncology • Wading River, NY

1d • Onsite

About The Position

New York Health (NYH) is seeking a Medical Front Desk Receptionist for its Primary Care organization in Wading River, New York. The receptionist supports the daily operation of the office, welcomes and assists patients and visitors, schedules appointments, maintains patient records using the practice EMR system, and handles front-desk communications and daily financial tasks. The role involves protecting patient privacy, coordinating with the care team, and helping maintain smooth office operations. The schedule is five 8.5-hour shifts, Monday through Friday, between 7:30 a.m. and 6:30 p.m.

Requirements

• High school diploma.
• At least 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team.
• Strong customer service skills.

Nice To Haves

• Bachelor’s degree preferred.
• One year of EMR experience preferred.

Responsibilities

• Complete daily office opening and closing procedures.
• Greet patients and visitors in a pleasant, professional manner; help comfort patients and maintain the reception area.
• Answer telephone calls, respond to inquiries, resolve issues, and schedule patient appointments.
• Collect copays and balance the office’s daily finances.
• Help patients complete necessary forms and documentation.
• Create and maintain patient records using the practice EMR system.
• Build, monitor, and maintain physician schedules according to suggested scheduling rubrics.
• Assist with daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming Care Team inbox messages in collaboration with a nurse.
• Monitor daily visit lists and ensure patients who require appointments are scheduled appropriately.
• Protect patient privacy by following HIPAA confidentiality guidelines.
• Support the team by transitioning into other related daily roles as needed.
• Maintain daily office operations by following standard policies and procedures.
• Perform tasks assigned for special projects.

Benefits

• Health insurance starting on day one
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• 401(k) plan
• Paid time off
• Eight paid holidays, including two floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED