Front Desk Receptionist

CPP Careers • Traverse City, MI

1d • Onsite

About The Position

Copper is seeking a Front Desk Receptionist to welcome patients and help create a positive, organized experience throughout their visit. The role supports patient relationships and daily office operations at Copper Aesthetics & Plastic Surgery. The position is full-time and onsite, with scheduled hours Monday and Wednesday from 8 a.m. to 5 p.m., Tuesday and Thursday from 8 a.m. to 6 p.m., and Friday from 8 a.m. to 12 p.m. Prior relevant experience is ideal, but Copper is willing to train the right person.

Requirements

• Prior front desk, medical office, hospitality, retail, or strong customer-service experience is ideal; the employer is willing to train the right person.
• Warm, dependable, organized, proactive, detail-oriented, and coachable, with strong follow-through.
• Able to learn and use resources independently and comfortable multitasking.
• Genuinely great with people.
• Enthusiasm for aesthetics, skincare, beauty, or wellness, and interest in developing industry knowledge.
• Proactive self-starter who takes initiative and looks for ways to support patients and teammates without always needing direction.
• Strong organization and multitasking skills, with the ability to make decisions confidently in a busy environment.

Nice To Haves

• Social media experience.

Responsibilities

• Warmly welcome patients and manage check-in and check-out, process payments, and help patients feel comfortable and cared for.
• Coordinate appointments, confirmations, reminders, phone calls, emails, and communication with providers.
• Open and close the office and maintain an organized, welcoming environment.
• Proactively identify what needs attention throughout the day.
• Support patient records, reports, supplies, marketing materials, and other daily operational needs.
• Collaborate with the Copper team to deliver a high standard of service.

Benefits

• Competitive compensation package, with salary recognizing skills and experience.
• Health and dental benefits.
• 401(k) matching.
• Free and discounted aesthetic services and products.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed