Front Desk Receptionist On Call

Four Seasons Hotels and Resorts • Denver, CO

23h • Onsite

About The Position

The Front Desk Receptionist welcomes and registers hotel guests, explains accommodations, and establishes guests’ credit or method of payment. The role also checks guests out, prepares and explains bills, and responds to a wide variety of guest requests. The receptionist assesses guest needs and requests and adds personal recommendations and touches to achieve maximum customer satisfaction. This on-call position requires a flexible schedule, including morning and afternoon shifts, weekends, and holidays.

Requirements

• Previous customer experience.
• Ability to work effectively under pressure.
• Attention to detail and problem-solving skills.
• Good command of the English language.
• Legal work authorization in the United States.
• Flexible availability for morning and afternoon shifts, weekends, and holidays.

Responsibilities

• Welcome and register hotel guests.
• Explain accommodations and establish guests’ credit or method of payment.
• Check guests out of the hotel, prepare bills, and explain them.
• Assess and respond to a wide variety of guest needs and requests.
• Offer personal recommendations and touches to maximize customer satisfaction.

Benefits

• Discounted RTD Flex Pass and subsidized parking.
• 401(k) participation with a company matching program.
• Complimentary stays at Four Seasons worldwide, subject to availability.
• Complimentary employee meals prepared by the culinary team.
• Complimentary dry cleaning of employee uniforms.
• Opportunities to build a successful career with global potential.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed