Front Desk - On-Call

Symphony Pointe • Omaha, NE

20h • Onsite

About The Position

Symphony Pointe, an Agemark Senior Living community in Elkhorn, Nebraska, is hiring a dependable Front Desk Associate to create a warm and welcoming experience for residents, families, and visitors. The role is on-call and requires a minimum of two shifts per month. Agemark describes its culture as guided by its EPIC ACTS values: Excellence, Personal Investment, Celebration, Accountability, Compassion, and Team Spirit.

Requirements

• Friendly and professional demeanor that creates a positive first impression.
• Clear, professional communication in person and over the phone.
• Ability to multitask, stay organized, and manage priorities in a busy environment.
• Comfort using basic computer systems and completing office tasks.
• Flexible availability for shifts between 6:00 AM and 10:00 PM, Monday through Sunday, based on staffing needs.

Nice To Haves

• Previous customer service, receptionist, or front desk experience is preferred.

Responsibilities

• Greet residents, families, and visitors warmly and professionally.
• Answer inquiries and direct phone calls promptly and courteously.
• Assist with filing, scheduling, data entry, and other clerical tasks.
• Give welcoming and engaging tours of the community to prospective residents and families.
• Keep reception and lobby areas organized, clean, and inviting.
• Provide additional front desk support as needed.

Benefits

• Access to earned wages through DailyPay.
• Complimentary meal during shifts.
• Referral bonuses and recognition for contributions.
• Employee discounts on travel, entertainment, electronics, and more.
• Free, confidential counseling and 24/7 support through an Employee Assistance Program.
• Supportive team culture where employees' work is valued and celebrated.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed