Front Desk Coordinator (On-site)

Nexus Enterprises LLC•Schertz, TX

2h•Onsite

About The Position

The Front Desk Coordinator provides outstanding customer service with a positive attitude in a high-volume, fast-paced environment. The role manages incoming telephone calls, corporate inquiries, visitor traffic, and team administrative duties. As the first person clients and applicants interact with, the coordinator represents Nexus and supports its high standard of customer service.

Requirements

Ability to use Microsoft Word, Excel, PowerPoint, and Outlook.
Written and verbal communication skills and demonstrated ability to deliver excellent customer service.
Ability to multitask and adapt quickly in a fast-paced environment.
Strong organizational skills.
Attention to detail.
High school diploma or equivalent.
3–5 years of directly related experience as a receptionist in a professional setting.

Nice To Haves

Basic office equipment experience, such as experience with copiers, fax machines, and shipping and receiving tools.

Responsibilities

Serve as Nexus’s initial point of contact in a professional, cordial, and efficient manner.
Manage high-volume communications through a multi-line phone system and email.
Manage visitor traffic and deliveries in accordance with security guidelines.
Greet visitors promptly, courteously, and professionally.
Direct calls and messages accurately to the appropriate person.
Maintain the visitor registration book and visitor badges.
Complete administrative projects, including communications, meeting bookings, organizing information, filing, and other administrative assistant duties.
Help Nexus team members find the appropriate person or information within the company.
Maintain the confidentiality of sensitive information.
Update and maintain contacts and other online lists.
Coordinate the meeting room calendar.
Clean and straighten meeting rooms after events.
Manage incoming and outgoing mail.
Keep the reception area clean and neat.
Provide clerical and other duties as requested.
Maintain the company's image by example.
Perform other duties as assigned.