Front Desk Coordinator

U.S. Oral Surgery Management•Pensacola, FL
•$19 - $20

About The Position

Northwest Florida Oral & Maxillofacial Surgery is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. The role supports exceptional patient care and practice efficiency by coordinating patient interactions, administrative work, and surgery scheduling. The coordinator works with other professionals and adapts to a wide range of responsibilities as the needs of the practice evolve. Duties and responsibilities may change, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or equivalent.
  • Administrative experience with a track record of growth or improvement in previous positions.
  • Ability to multitask and work as a self-starter in a fast-paced environment.
  • Customer service experience and the ability to provide a superior patient experience.
  • Strong verbal and written communication skills.
  • Patient-centric attitude and the ability to positively influence patients, coworkers, referring offices, and the practice.
  • Willingness to take on other duties as assigned and adapt to changing needs.

Nice To Haves

  • Previous oral surgery, dental, or medical experience.

Responsibilities

  • Answer phone calls, assist patients with scheduling appointments, and create patient accounts.
  • Check patients in, post payments, and convert treatment plans accurately and efficiently.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Collaborate with other professionals and handle administrative tasks as part of the team.
  • Take on a wide range of responsibilities and adapt to the evolving needs of the practice.
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