Front Desk Coordinator
About The Position
Hattiesburg Oral Surgery & Implant Center is seeking a dynamic and dedicated Front Desk Office Coordinator to support its oral surgery practice, with exceptional patient care as a primary focus. The role contributes to patient experiences and practice efficiency by handling patient-facing and administrative work, coordinating surgery scheduling, and collaborating with practice professionals. The position includes varied responsibilities and opportunities to learn and grow. Duties may change, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- High school diploma or equivalent.
- Administrative experience demonstrating growth or improvement in previous positions.
- Ability to multitask and work as a self-starter in a fast-paced environment.
- Experience with customer service techniques to support a superior patient experience.
- Strong verbal and written communication skills.
- Patient-centric attitude and ability to contribute positively to patients, coworkers, referring offices, and the practice.
- Willingness to take on other duties and adapt to the evolving needs of the practice.
Nice To Haves
- Previous oral surgery, dental, or medical experience.
Responsibilities
- Answer phone calls, help patients schedule appointments, and create patient accounts.
- Check patients in and post payments.
- Convert treatment plans accurately and efficiently.
- Assist with scheduling surgeries and ensure necessary preparations are made.
- Collaborate with other professionals and handle administrative tasks as part of the team.
- Adapt to a wide range of responsibilities, learning opportunities, and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
