Front Desk Coordinator

U.S. Oral Surgery Management • Hattiesburg, MS

2d

About The Position

Hattiesburg Oral Surgery & Implant Center is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. The role is an integral part of the team, with a focus on exceptional patient care, positive patient experiences, and practice efficiency. The coordinator handles patient-facing and administrative work, helps coordinate surgeries, and collaborates with other professionals. The position also calls for versatility, adaptability, and willingness to take on additional duties as the practice’s needs evolve.

Requirements

• High school diploma or equivalent.
• A patient-centric attitude and commitment to improving patient satisfaction and office efficiency.
• Ability to positively influence patients, coworkers, referring offices, and the practice.
• Administrative experience, with a record of growth or improvement in previous positions.
• Ability to multitask and work as a self-starter in a fast-paced environment.
• Customer service experience and techniques that support a superior patient experience.
• Strong verbal and written communication skills.
• Willingness to adapt to the evolving needs of the practice.

Nice To Haves

• Previous oral surgery, dental, or medical experience.

Responsibilities

• Answer phones, assist patients with scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans accurately and efficiently.
• Assist with scheduling surgeries and ensure necessary preparations are made.
• Collaborate with other professionals and handle administrative tasks as part of an effective team.
• Adapt to a wide range of responsibilities and take on other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED