Front Desk Coordinator
About The Position
The Front Desk Coordinator manages front desk operations at a fast-paced dermatology clinic and serves as a welcoming first point of contact for patients. The role calls for a friendly, professional candidate who prioritizes patients and delivers high-quality customer service. Employees are expected to perform quality work within deadlines, interact professionally, contribute effectively as a team, and work independently while communicating and coordinating with others as needed. The position is full-time at Coastal Dermatology - Kaplan Camarillo in Camarillo, California, with a listed salary range of $23.00–$24.00 per hour. The employer, Platinum Dermatology Partners, operates a network of dermatology clinics and provides general, cosmetic, medical, plastic surgery, and cancer screening services. Employment offers are contingent on successfully completing pre-employment background checks.
Requirements
- High school diploma or GED equivalent.
- Minimum of 2–3 years of front desk experience in a medical office or clinic.
- Prior insurance verification and scheduling experience.
- Experience with patient check-in and check-out workflows.
- Knowledge of medical dermatology terminology and CPT and ICD-10 codes.
- Quality written and verbal communication skills.
- Quality mathematics skills.
- Professional appearance and mannerisms.
- Ability to work efficiently in a fast-paced environment.
- Ability to demonstrate compassion and caring when interacting with patients, coworkers, and others.
- Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice.
Nice To Haves
- Prior dermatology or cosmetic experience.
- Experience using EMR systems.
Responsibilities
- Accurately and professionally handle front desk operations, including answering phones, greeting patients, scheduling appointments, responding to routine inquiries, and directing non-routine requests to appropriate personnel.
- Prepare required patient paperwork before appointments.
- Review EMA for information that needs updating.
- Update patient information and enter it accurately in EMA.
- Identify payer sources and verify insurance eligibility and prior authorization.
- Record and collect patient copayments and/or balances at check-in and check-out.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term and long-term disability plans
- Life and other voluntary plans
- 401(k) plan
- Employee Referral Program
- Paid time off
- Company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
