Front Desk - On-Call

Symphony Pointe • Omaha, NE

2d • Onsite

About The Position

Symphony Pointe, an Agemark Senior Living community in Elkhorn, Nebraska, is seeking a dependable Front Desk Associate to create a warm and welcoming experience for residents, families, and visitors. The role provides reception and clerical support and helps maintain an organized, clean, and inviting lobby. The schedule is on-call, with a minimum of two shifts per month. Shifts may fall between 6:00 AM and 10:00 PM, Monday through Sunday, based on staffing needs.

Agemark’s EPIC ACTS values—Excellence, Personal Investment, Celebration, Accountability, Compassion, and Team Spirit—guide how the organization supports residents and colleagues.

Requirements

• Friendly and professional demeanor.
• Clear, professional communication in person and over the phone.
• Ability to multitask, stay organized, and manage priorities in a busy environment.
• Comfort using basic computer systems and completing office tasks.
• Flexible availability for shifts between 6:00 AM and 10:00 PM, Monday through Sunday, based on staffing needs.

Nice To Haves

• Previous customer service, receptionist, or front desk experience.

Responsibilities

• Greet residents, families, and visitors warmly and professionally.
• Answer inquiries and direct phone calls promptly and courteously.
• Assist with filing, scheduling, data entry, and other clerical tasks.
• Give engaging community tours to prospective residents and families.
• Keep reception and lobby areas organized, clean, and inviting.
• Provide additional front desk support as needed.

Benefits

• DailyPay access to earned wages
• Complimentary meal during shifts
• Referral bonuses and recognition for contributions
• Employee discounts on travel, entertainment, electronics, and more
• Employee Assistance Program with free, confidential counseling and 24/7 support
• Supportive team culture where work is valued and celebrated

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed