Front Desk Receptionist

AICA Orthopedics, P.C. • Jonesboro, GA

2d • Onsite

About The Position

AICA Orthopedics is hiring a full-time Medical Receptionist at its Lithia Springs, Georgia location, with cross-training as a Therapy Technician. This dual-role opportunity combines front desk administration with clinical support in an orthopedic and injury-recovery practice.

The receptionist greets patients, schedules appointments, verifies insurance, processes payments, manages patient records using EMR systems, answers phones, and coordinates with the medical team. Through cross-training, the employee assists chiropractors with patient treatments, guides patients through therapeutic exercises, documents patient progress and responses, and maintains clean treatment areas.

AICA describes itself as a growing orthopedic practice with more than 25 years of service in Georgia, 21 locations, and a team of more than 400 professionals. The role offers training in both administrative and clinical work and opportunities for career advancement.

Requirements

• At least 2 years of medical front desk experience.
• Proficiency with EMR systems.
• High school diploma.
• Strong multitasking and problem-solving skills.
• Reliable transportation.

Nice To Haves

• Bilingual Spanish skills.
• Orthopedic or personal injury experience.
• Healthcare clinical support experience.

Responsibilities

• Greet patients and schedule appointments.
• Verify insurance and process payments.
• Manage patient records using EMR systems.
• Answer phones and coordinate with the medical team.
• Assist chiropractors with patient treatments after cross-training.
• Guide patients through therapeutic exercises.
• Document patient progress and responses.
• Maintain clean treatment areas.

Benefits

• Competitive salary based on experience.
• Medical, dental, and vision benefits.
• 401(k).
• Structured advancement opportunities.
• Stable schedule.
• Comprehensive training in both roles.
• Performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED