Front Desk Receptionist

Serenity Mental Health Centers • Alexandria, VA

13d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, helping create a welcoming and supportive experience. The role involves checking people in, answering calls, verifying visitor information, assisting with forms and general questions, and maintaining a clean, calm front area. The receptionist uses scheduling software and office technology and supports the team wherever needed. The position offers a consistent schedule of three 13-hour shifts per week. Applicants need at least one year of experience in a fast-paced, service-oriented role and a high school diploma or GED. A successful criminal background check and drug screening are required upon hire.

Requirements

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.
• At least one year of experience in a fast-paced, service-oriented role.
• High school diploma or GED.
• Successful criminal background check and drug screening upon hire.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information during each interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help the team wherever needed.

Benefits

• 10 paid time off days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage, with the company covering 90%.
• 401(k) plan.
• Rewards for referring new team members.
• Career paths and skill-building opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED