Front Desk Receptionist

Serenity Mental Health Centers • Parker, CO

13d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, helping create a welcoming experience while keeping front desk operations running smoothly. The role includes checking visitors in, answering calls, verifying and updating visitor information, assisting with forms, and responding to general questions. The receptionist builds rapport with visitors, maintains a clean and calm front area, uses scheduling software and office technology, and supports the team as needed. The employer provides training for candidates who bring dedication, a positive attitude, and strong people skills; specialized industry experience is not required.

Requirements

• At least 1 year of experience in fast-paced, service-oriented roles.
• High school diploma or GED.
• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information with each interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help the team wherever needed.
• Complete a criminal background check and drug screening upon hire.

Benefits

• 10 paid time off days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage, with the employer covering 90%.
• 401(k) plan.
• Rewards for referring people to the team.
• Clear career paths and skill-building opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED