Full-Time Front Desk Receptionist - ARC

The Salvation Army Central Territory•Minneapolis, MN

About The Position

The Front Desk Receptionist greets visitors, prospective beneficiaries, community workers, salespeople, and others in a polite and professional manner that represents The Salvation Army. The role operates the center switchboard, determines the nature of visitors’ business, and notifies appropriate staff by telephone. The receptionist keeps records as required by Administration and assists with training and supervising beneficiaries assigned to the Reception Office. Other duties may be assigned. The position is full-time, 40 hours per week, with a flexible schedule as needed. Starting pay is $16.37 per hour.

Requirements

  • High school diploma or equivalent, and at least six months of related experience, or an equivalent combination of education and experience.
  • Ability to speak, write, and understand English sufficiently for effective communication with beneficiaries, management, and staff.
  • Ability to read, analyze, and interpret common reports and documents.
  • Basic computer skills, including MS Office, data management, and other programs or systems adopted by The Salvation Army ARC.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to meet the physical requirements of the role, including regularly standing, using hands, handling or feeling, and hearing or talking; and frequently walking and reaching with hands and arms.
  • Close and distance vision, ability to adjust focus, and ability to hear voices spoken at a soft or moderate level.

Responsibilities

  • Greet visitors, prospective beneficiaries, community workers, salespeople, and others professionally.
  • Ascertain the nature of visitors’ business and notify the appropriate staff by telephone.
  • Operate the center switchboard.
  • Keep records as required by Administration.
  • Assist with training and supervision of beneficiaries assigned to the Reception Office.
  • Be available for a flexible schedule as needed.
  • Perform other duties as assigned.
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