Front Desk Receptionist - Full time
About The Position
Fairfax Behavioral Health is seeking a per diem/on-call Front Desk Receptionist at its Kirkland location. The receptionist welcomes guests, provides efficient service to internal and external customers, answers and routes calls across multiple phone lines, and responds to routine questions. The role also assists with coordinating patient admissions and discharges, monitors patients in the lobby, and performs other related clerical duties as assigned. The stated schedule is Tuesday through Friday, 3:00 p.m. to 11:30 p.m. The posting also notes that the role may require occasional overtime and flexible hours. Fairfax Behavioral Health is a private, free-standing mental health hospital specializing in psychiatric and detox treatment. It offers inpatient and outpatient treatment programs and operates behavioral health facilities and services in Kirkland, Everett, and Monroe, Washington.
Requirements
- High school diploma or equivalent.
- Successful completion of Verbal De-Escalation Certification, provided during Fairfax new-hire training.
Nice To Haves
- Two years of experience on a multi-line telephone switchboard, preferably in a health care environment.
- Any combination of education, training, or experience in a hospital environment.
Responsibilities
- Welcome guests and provide quality, efficient service to internal and external customers.
- Answer and route calls across multiple phone lines.
- Respond to routine questions.
- Assist with coordinating patient admissions and the discharge process.
- Monitor patients while they are in the lobby.
- Perform other related clerical duties as assigned.
Benefits
- Continuing education options.
- Opportunities for skills diversification and career advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
