About The Position

Wermerson Orthodontics is seeking a career-minded Front Desk Receptionist/Treatment Coordinator to join its growing orthodontic practice in Sioux Falls. This full-time role focuses on front-desk service, especially scheduling appointments, and includes supporting the front desk team with answering phones, greeting patients, starting contracts, and caring for patients. The schedule is four days per week, from 7:30 AM to 5:15 PM. The practice describes its work atmosphere as friendly, caring, and fun.

Requirements

  • Articulate, detail-oriented, and service-oriented.
  • Excellent communication skills.
  • Ability to multitask, take initiative, and anticipate needs.
  • Ability to work collaboratively with the team and patients with humor, enthusiasm, and professionalism.
  • Enjoy working with patients and families and creating a welcoming experience.
  • Confidence discussing treatment recommendations, financial arrangements, and next steps with patients.

Nice To Haves

  • Previous orthodontic, dental, or treatment coordination experience is preferred but not required.

Responsibilities

  • Answer phones and schedule patient appointments.
  • Greet patients and help create a welcoming experience for patients and families.
  • Start contracts.
  • Support the front desk team as needed and take care of patients.
  • Discuss treatment recommendations, financial arrangements, and next steps with patients.

Benefits

  • Healthcare
  • 401(k)
  • Paid time off
  • Holiday pay
  • Fun work outings
  • Orthodontic benefit for immediate family members
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