Dental Front Desk / Treatment Coordinator

Excel Dental Methuen • Methuen, MA

7d

About The Position

Excel Dental is seeking a dedicated, reliable, trustworthy, self-motivated team member with a positive attitude for a long-term role in its practice. The position focuses on presenting treatment plans, keeping the doctor's schedule full, and maintaining office productivity. Sales experience is important for success in the role. The coordinator also supports patient check-in, insurance verification, scheduling, patient records, financial inquiries, and other office duties.

Requirements

• Exceptional people skills and customer service.
• Experience with insurance eligibility and verification.
• Reliability and ability to learn quickly.
• Ability to work independently and in a team environment.
• Sales experience.

Nice To Haves

• Bilingual Spanish-speaking ability.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Plan and coordinate treatment to promote high case acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new-patient records neatly and accurately.
• Perform other office duties as assigned by Practice Management.
• Respond to patient financial inquiries and direct them to appropriate departments as necessary.

Benefits

• Paid vacation time (PTO)
• Paid holidays
• Paid sick time
• 401(k) with matching
• Health insurance
• Dental insurance
• Mentorship for career advancement
• Free parking
• Competitive compensation and bonus opportunity
• Mentorship for career growth, skill development, and higher earning potential

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed