Dental Front Desk / Treatment Coordinator

Excel Dental • Lowell, MA

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About The Position

Excel Dental is seeking a dedicated, reliable, trustworthy team member with a positive attitude to support its dental practice long term. The main focus is presenting treatment plans, keeping the doctor's schedule full, and maintaining office productivity. The role combines patient-facing front desk duties with treatment coordination and requires sales experience.

Requirements

• Experience in sales.
• Exceptional people skills and customer service.
• Experience with insurance eligibility and verification.
• Reliability and ability to learn quickly.
• Ability to work independently and as part of a team.

Nice To Haves

• Bilingual, Spanish-speaking ability.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Plan and coordinate treatment to promote high case acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Perform various office duties as assigned by Practice Management.
• Respond to patient financial inquiries and direct patients to appropriate departments as necessary.

Benefits

• Paid vacation time (PTO).
• Paid holidays.
• Paid sick time.
• 401(k) plan with matching.
• Health insurance.
• Dental insurance.
• Mentorship for career advancement and growth.
• Free parking.
• Competitive compensation and bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed