Dental Front Desk / Treatment Coordinator

Excel Dental • Methuen, MA

7d

About The Position

Excel Dental is seeking a dedicated, reliable, trustworthy team member with a positive and caring attitude. The role focuses on presenting treatment plans, keeping the dentist’s schedule full, and maintaining office productivity. The position combines patient-facing front desk duties with treatment coordination, insurance verification, appointment management, and other office tasks. Sales experience is important for promoting treatment-plan acceptance. Mentorship is available to support career growth, skill development, and higher earning potential.

Requirements

• Sales experience.
• Exceptional people skills and customer service.
• Experience with insurance eligibility and verification.
• Reliable and a fast learner.
• Able to work independently and in a team environment.

Nice To Haves

• Bilingual Spanish-speaking ability.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Present and coordinate treatment plans to promote high case acceptance.
• Review and maintain schedules for productivity and keep the dentist’s schedule full.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Respond to patient financial inquiries and direct them to appropriate departments as necessary.
• Perform various office duties as assigned by Practice Management.

Benefits

• Paid vacation time (PTO).
• Paid holidays.
• Paid sick time.
• 401(k) plan with matching.
• Health insurance.
• Dental insurance.
• Mentorship for career advancement and skill growth.
• Free parking.
• Competitive compensation and bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed