Front Desk Receptionist - Downtown Spokane

Mindful Support Services • Spokane, WA

4d • $18 - $18 • Onsite

About The Position

Mindful Therapy Group is hiring a full-time Front Desk Receptionist in downtown Spokane. The role provides customer service and performs day-to-day administrative tasks that help keep the business running smoothly. The receptionist supports clients and mental health providers through in-person, phone, and email interactions, and helps create a warm and welcoming office atmosphere. Motivated employees may receive leadership training and have opportunities for advancement.

The position has rotating shift times Monday through Saturday. Business hours are Monday through Friday, 7 a.m. to 8 p.m., and Saturday, 8 a.m. to 4 p.m. The position pays $18.00 per hour. A background check is required. Individuals currently receiving clinical services at Mindful Therapy Group are asked to wait until their care is discontinued before beginning employment.

Requirements

• Strong work ethic and ownership of the role.
• Willingness to work through difficult interactions in a mental health office setting.
• Ability to multitask and prioritize.
• Professional written and verbal communication with clients and providers.
• Motivation to receive feedback and continually grow.
• Flexibility to work full-time hours during the organization's business hours.
• Background check required.

Nice To Haves

• Customer service skills and a passion for learning.
• Restaurant or hospitality background.

Responsibilities

• Provide excellent customer service over the phone, in person, and via email.
• Create a warm and welcoming atmosphere for clients.
• Manage the front desk and help clients prepare for their visits.
• Schedule client appointments.
• Support mental health providers with administrative requests.
• Verify client insurance benefits.

Benefits

• 75% coverage of health, dental, and vision insurance.
• 15 PTO days accrued annually.
• Six paid holidays per year.
• 401(k) matching.
• Life insurance.
• Professional development training and opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed