Front Desk Receptionist - Downtown Sarasota

CS&L CPAS PA•Sarasota, FL

1d•Onsite

About The Position

The Receptionist serves as the firm’s first point of contact, providing professional and courteous front-office support and assisting with general administrative duties. The primary responsibility is managing incoming phone calls, directing inquiries to appropriate team members, and supporting effective communication throughout the firm. The role also assists with daily office operations, including handling mail, organizing receipts, maintaining office supplies, and providing administrative support as needed. The position calls for someone who is organized, dependable, professional, communicative, and able to multitask and adapt to changing priorities. This is a full-time, in-office position at the firm’s downtown Sarasota office, Monday through Friday.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills and a professional, courteous phone manner.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
Strong organizational skills and the ability to multitask, prioritize responsibilities, and manage time effectively.
Ability to handle confidential information with discretion and professionalism.
Attention to detail and accuracy when handling mail, receipts, messages, and other office documentation.
Ability to work independently, demonstrate initiative, and assist with administrative tasks as needed.
Dependable, punctual, and professional, with a positive, customer-service-oriented attitude.
Willingness to learn and adapt to the needs of the firm.

Nice To Haves

Some college education or enrollment in a college program.
Previous experience in a receptionist, customer service, or administrative support role.

Responsibilities

Answer and direct incoming phone calls professionally and courteously, connecting callers with the appropriate individuals or departments.
Serve as the first point of contact for callers and visitors, providing a welcoming and professional experience.
Receive, sort, distribute, and prepare incoming and outgoing mail and deliveries.
Organize, sort, and distribute receipts and other administrative documentation.
Assist with general office administration and day-to-day operational tasks supporting firm staff and departments.
Maintain an organized and professional reception area and assist with general office organization.
Provide administrative support to departments and team members as needed.
Use Microsoft Office applications, including Outlook, Word, and Excel, along with other office technology and internet resources.
Handle routine inquiries and relay messages accurately and promptly.
Perform other administrative duties and special projects as assigned.