Front Desk Receptionist
Serenity Mental Health Centers•Scottsdale, AZ
About The Position
The Front Desk Receptionist is the first point of contact for visitors and guests, helping ensure they feel welcome, heard, and supported. The role includes checking visitors in, answering calls, assisting with forms and general questions, updating visitor information, and maintaining a clean, calm front area. The receptionist uses scheduling software and office technology and contributes to a collaborative team by helping wherever needed. No specialized industry experience is required, and training will be provided.
Requirements
- At least 1 year of experience in fast-paced, service-oriented roles.
- High school diploma or GED.
- Calm energy, attention to detail, and a strong team spirit.
- Ability to multitask and stay organized in a busy environment.
- Comfort using digital tools such as email, scheduling systems, and databases.
- A strong sense of privacy and confidentiality, or willingness to learn.
- Successful criminal background check and drug screening upon hire.
Responsibilities
- Greet visitors and guests warmly and professionally.
- Update and verify visitor information during every interaction.
- Assist visitors with forms and answer general questions.
- Build rapport with visitors by remembering their names, stories, and preferences.
- Maintain a clean, calm, and welcoming front area.
- Use scheduling software and office technology efficiently.
- Help the team wherever needed.
Benefits
- 10 paid time-off days, increasing to 15 after the first year.
- 10 paid holidays.
- Health, dental, and vision coverage, with the employer covering 90%.
- 401(k) plan.
- Rewards for referring people to the team.
- Career paths and skill-building opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
