Front Desk

Lorien Health Services • Timonium, MD

14d • Onsite

About The Position

Lorien Mays Chapel is seeking a friendly, professional, and customer-focused Front Desk Receptionist for its senior living and healthcare community in Timonium, Maryland. As the first point of contact for visitors, residents, patients, vendors, and staff, the receptionist helps create a positive and professional experience for everyone entering the community. The role supports daily operations in a skilled nursing facility providing short-term rehabilitation and long-term care.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent organizational and multitasking abilities.
• Professional demeanor and commitment to exceptional customer service.
• Ability to safely lift, push, and pull up to 25–50 pounds, with or without reasonable accommodation.
• Availability to work every other weekend, Saturday and Sunday.

Nice To Haves

• Previous receptionist, customer service, administrative assistant, or front desk experience.
• Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings.

Responsibilities

• Greet and welcome residents, families, visitors, vendors, and staff professionally.
• Answer and direct incoming calls using a multi-line phone system.
• Manage visitor sign-in procedures and maintain facility security protocols.
• Provide information and assistance to guests and community members.
• Receive, sort, and distribute mail, packages, and deliveries.
• Assist with administrative tasks, data entry, filing, and record maintenance.
• Coordinate communication between departments as needed.
• Maintain a clean, organized, and professional reception area.
• Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment.

Benefits

• Same-Day Pay available for all employees.
• 80 hours of vacation and 40 hours of sick leave, with sick leave rollover.
• Personal days.
• Seven paid major holidays; double time paid when worked for hourly employees.
• CareFirst medical package.
• Tuition assistance.
• HRA fund.
• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA).
• Employee discounts.
• Earn Points, Earn Rewards program.
• Professional development.
• Attendance rewards.
• Referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED