Front Desk
Healthtrax Fitness & Wellness•Garden City, NY
About The Position
Healthtrax is seeking a positive Front Desk Associate to create exceptional experiences for members and guests. The Front Desk Associate greets members, answers questions, resolves issues, and handles administrative duties. The role is suited to a people-oriented person with an interest in health and fitness who takes pride in providing customer service and finding helpful resolutions. The position supports a clean, safe fitness facility and helps ensure that gym systems, processes, rules, and regulations are followed.
Requirements
- Strong communication and customer service skills.
- An upbeat and positive attitude.
- Passion for health and fitness.
- Basic computer proficiency.
Nice To Haves
- Previous customer service experience is preferred.
Responsibilities
- Greet members, prospective members, and guests enthusiastically.
- Provide a high level of customer service and effectively resolve member issues.
- Handle front desk activities, including answering phones and checking in members.
- Take prospective members on tours of the facility.
- Follow gym systems and processes.
- Enforce facility rules and regulations, and help ensure the facility is clean and safe.
Benefits
- Free uniforms
- Training and development
- Wellness resources
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
