Front Desk

CP Mgmt • Chillicothe, OH

11d • Onsite

About The Position

Fairfield Inn & Suites in Chillicothe, Ohio, is hiring a full-time Front Desk customer service professional. The position includes front desk coverage from 8 a.m. to 4 p.m. or 4 p.m. to midnight, as well as Night Audit coverage from midnight to 8 a.m. Candidates must be flexible and willing to work all shifts, including weekends and holidays. The successful candidate will communicate well, maintain a professional and relaxed demeanor, and be able to multitask.

Requirements

• At least 2–3 years of experience in a hotel within the hospitality industry.
• Strong communication skills.
• Good verbal communication and interpersonal skills.
• Computer knowledge.
• Attention to detail.
• Professional appearance and demeanor.
• Adaptability.
• Ability to multitask.
• Ability to work as part of a team.
• Flexibility and willingness to work all shifts, including weekends and holidays.

Responsibilities

• Greet and welcome customers.
• Answer customer questions in person and by phone.
• Make and cancel guest reservations.
• Check hotel guests in and out.
• Screen and direct incoming calls and emails.
• Record and relay messages.
• File paperwork.
• Maintain inventory and restock supplies for guest amenities and The Market.
• Maintain a clean reception area.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed